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Storm Support

Storm Support

Welcome to our storm support page.  This section is dedicated to helping all of our customers when repairing, replacing and purchasing new fence panels after a storm.

In this section you will find help and advice information for dealing with storms as well as repairing and replacing fence panels.  You can also watch our useful videos about replacing damaged fence posts and installing a new fence for further advice, or you can take a look at our recommended panels if you need to completely replace your fence.

Help & Advice

Storm Related Advice

If the storms have caused damage to your home or business, and you're worried about the cost of the repairs, then don't panic. There are grants and funding available to help you recover quickly.

The National Flood Forum

The National Flood Forum is a charity that supports communities at risk of flooding or those who have been affected by flooding. They help people prepare for floods in order to prevent damage and help people recover after the damage of a flood. They also campaign on the behalf of communities at risk of flood.

They can provide support in a variety of ways, so whether you're in need of information, a voice or funding, the National Flood Forum can help. Scotland has the Scottish Flood Forum. Find more information on their website here. They also have a directory of helpful products and services specifically for flooding here.

Help from the Government

The government has announced a variety of different means of support, including:

  • £5000 support grant for all affected homeowners and businesses for repair and renewal for future protection
  • 3 month business relief rate for businesses affected by the floods
  • Help for farmers to get their land back in production after the floods
  • Help from HRMC for affected people struggling to pay their tax

Find more information from the Government on preparing for a flood and getting help

Help from the Banks

RBS, Lloyds, Barclays, HSBC, Santander and Nationwide have all announced schemes to help homeowners and businesses affected by the flood. Check with your bank to see what they offer. This may include mortgage holidays, interest free loans and overdraft extensions.

Local Charity Support

There are 160 affiliated groups around the UK, so if you're in a flood-affected area, then there'll probably be a charity to help.

In Devon, for instance, there is the Devon Community Foundation, who support local charities that help vulnerable people. If you are a group or an individual that supports elderly people, disabled people or those with young children, then they want to hear from you. They can help you get grants and funds to help you in your work.

In Surrey, there is a similar foundation providing support for charities and vulnerable people called the Community Foundation for Surrey who we are currently supporting. If you need to apply for funding for your organisation, you can find out more information here.

A useful guide can be found at knowyourfloodrisk.co.uk for the variety of issues that you'll encounter after a flood.

How to storm proof your garden

Storms can wreak havoc on your garden and there is no better time to storm proof it against driving rain and gale force winds. Read on to find out how to protect your outdoor space from severe weather conditions.

Assess your garden and make a note of the areas that require repairs. For example, check that your garden shed windows are in tip top condition and that your fence panels aren’t sagging or curving. The better condition your garden is in, the less chance of your outdoor space being damaged when bad weather strikes. Keep any bushes or trees well trimmed to lower the chance of dead limbs and debris falling into your garden and causing damage.

Preparing your garden can minimize damage should a storm occur. Unsecured items in your garden like garden sheds or hanging baskets can do a lot of damage to your garden fence and your home should they take flight in windy weather. If there has been a storm warning, move garden furniture and barbeques inside to prevent them being uplifted by strong winds. Alternatively, secure larger items to the floor if you don’t have the space you need indoors.

Repairing and Replacing Fence Panels

If you need to know more about repairing or replacing your fence panels take a look at these handy videos:

How to replace a damaged or rotten fence post

To replace a damaged fence post you will need:

  • 2 people
  • A saw
  • A fencefast repair spur
  • A fence post
  • An adjustable spanner and ratchet set
  • A spirit level
  • A fencefast dolly
  • A sledge hammer

Step by step instructions:

  1. Level off the top of the old fence post with your saw so that it is flush with the concrete
  2. Take a fencefast repair spur and position it over the corner of the old post
  3. Using a fencefast dolly and sledge hammer, carefully drive the repair spur between the old wood of the post and the concrete
  4. Once the spur is in place, put your new fence post into the box, and tighten the bolts with an adjustable spanner and ratchet set
    TOP TIP: Tighten the bottom two bolts first as this will help to make sure the post is upright
  5. While you are tightening the bolts, keep checking that your post is in the right position with your spirit level 

How to install a fence

To install a fence you will need:

  • 2 people
  • A string line
  • A spade
  • A fence post
  • Some hardcore or gravel
  • Some post mix cement
  • A spirit level
  • Timber batons
  • Fence panels
  • Gravel boards
  • Post caps
  • Finials if desired
  • 'U' brackets
  • 'L' brackets
  • Screws

Step by step instructions:

  1. Take a spade and dig a hole about 60cm deep and 30cm square.  The actual depth will depend on the height of the post you are using.  As a rule of thumb, you should have a quarter of the total post height in the ground.
  2. If the ground is really difficult to dig out, it might be worth investing in a bar and specialist post hold spade.  You can buy these at most merchants.
  3. Once the hole is finished, fill the bottom with about an inch of gravel or hardcore.  This will help with drainage, and will reduce the risk of the post rotting in the future.
  4. Put the post into the hole.
  5. Gradually fill the hole with the dry post fix cement, packing it down while continuously checking the level of your post with your spirit level.
  6. Fill the hole to about an inch from the top.  This is so that when the job is finished you can cover the top of the cement with soil.
  7. Pour water over the cement.
  8. Screw a couple of batons to the post to make sure they remain securely upright, all the time checking the levels.  These can be removed when the cement has set.
  9. Once your first post is in, you are now ready to mark out the line of your fencing.
  10. Using a string line, unwind the string and passing it in front of your post, take it to where you want your fence to end and stake it into the ground.
  11. Now you're ready to fit your next post.
  12. Using a baton, cut to the same width as your fence panel, mark where your next post needs to go and fix it using the same method as before.
  13. If you are installing a dip treated fence panel, you will need to use a pressure treated gravel board at the base of the panel to protect it against rot.
  14. Fix the gravel board by first marking and pre-drilling the posts. Then, fix one 'L' bracket at the base of each post using a drill or electric screwdriver.  When they are just about tight enough, you will need to locate the final position of the bracket by hand, using an adjustable spanner.
  15. Fix the gravel boards through the brackets with 20mm screws.
  16. Now you are ready to fix the fence panel.
  17. This time, attach two 'U' brackets to the inside of each post by marking out positions about 10-15cm from the top and bottom of the fence panel.
  18. When your brackets are fixed, carefully lift your panel into place and secure it through each bracket.
  19. If you are adding trellis to the top, you should have left yourself enough space at the top of the posts.
  20. Attach one 'U' bracket to the inside of each post, about midway between the top and bottom of the trellis.
  21. Fix the brackets with 35mm screws.
  22. Slot your trellis in place and fix with 35mm screws through the brackets.
  23. The last job to do is to finish each fence post with a post cap.  This will help to protect the end grain of the wood from taking in water, but at the same time it provides a neat finish to your posts.
  24. For a final decorative flourish, why not add a ball or acorn finial to your finished fencing.

For more videos be sure to take a look at our YouTube channel

When should I repair / replace my fence?

If your fence has been damaged by high winds or fallen trees, you may be wondering if your fence panels are salvageable. Storms can cause havoc on your garden fence but is it best to repair or replace your fence? If your fence panels or posts have blown down due to severe weather conditions, the first step is to assess the damage. Check for wobbly posts and any cracks in the fence panels.

When to Repair your Fence

If a couple of the fence panels have begun to sag due to the storm or one has blown down, you could easily replace the broken boards. Large holes or cracks in the fence panels can also be rectified quickly and easily simply by replacing the panels.

However, it is worth noting that if you replace only a couple of panels, the rest of your fence will wear out earlier than these new panels so replacing may be a better option should you need to repair more than a couple of panels.

When to Replace Your Fence

If the majority of your fence is broken, replacing it will be the most cost effective option. You can choose from a variety of fence panels in different sizes and styles to suit you, giving you plenty of options for getting your garden back in shape.

If I need to replace my fence, what are my best options?

Finding the perfect, solid, sturdiest design can be harder than expected as the range is currently expanding. Pressure treated panels are the ultimate panels for a low maintenance, cost effective option. They hold a guarantee of a minimum of 15 years against rot and fungal decay without retreatment.

What are the advantages of buying quality fencing?

If you want to enhance your outdoor space with a garden fence, it can be tempting to save money by opting for the cheapest one. While this may save you money at the time, in the long run you could regret compromising on quality. If you are looking for a garden fence that will stand the test of time, it is essential that you choose a product that is constructed with premium quality materials. Here’s why:

A Longer Life

Your fence will need to withstand a variety of weather conditions and as a result it must be made of tough, hardwearing materials. Buying the best fence that your budget allows can ensure that it is built to last. Customers who spend a little bit more on a pressure treated fence can take an advantage of a 15 year anti-rot guarantee for ultimate peace of mind.

Low Maintenance 

No one wants to spend their spare time repairing broken fence panels or treating fence panels and by investing in a premium pressure treated quality fence with a 15 year anti-rot guarantee, you will never have to worry about treating or repairing your fence annually.

For more information or support, do get in touch and one of our advisors will be happy to help.